Returns & Cancellations
We allow returns on all products purchased on our website, to be returned within 30 days, except as follows:
Any product may be returned within 30 days of the shipment date for a full refund as long as it is returned in the same condition as it was received.
We pay for the return shipping if we made an error, you pay if you ordered the wrong item or simply are returning a no longer wanted item.
The refund will be issued within 3-7 business days of the return of the product.
If the product is received back in altered condition (a booster pack opened, a card bent etc.), then it will be treated as a sale to us of a used item, not as a return, and your credit will depend on what we would normally pay for that used product (if any).
If you have purchased a factory sealed item that is missing pieces, parts, instructions, etc., please let us know and we will contact the manufacturer to obtain replacement pieces.
Please Ship Your Return To:
- Returns / Cards-Outlet.com
- 35730 Green St
- New Baltimore, MI 48047
Orders may be canceled as long as they have not been processed – usually the next business day. During the Holiday Season (Dec. 8th thru Dec. 25th) we cannot cancel orders once they are placed. Please contact Customer Service at firstname.lastname@example.org to see if your order has not yet been processed and can still be canceled.
Pre-orders can be canceled any time up until the item is in stock and your order has been processed.